Open Positions

Looking for a fast-paced, exciting career in animal welfare?  Then the Humane Society of Harrisburg Area may be just what you are looking for.  Browse through our open positions and decide if you want to join our team.

 
Full-Time Intake Center Team Lead

Job description

Reports to Director of Resident Services

Full-time (40 hours per week)

Job Summary

Are you an animal lover looking for a fulfilling job opportunity? The Humane Society of Harrisburg Area is looking for a motivated, well-organized, leader to manage our Intake Center!

The Intake Team Leader is responsible for the cost effective, efficient operation of the Humane Society Intake Center and the overall intake process, the selection, training, supervision, and deployment of Intake Center staff.

Schedule

Alternating schedule-

11:00am – 7:00pm Monday through Friday

11:00am – 7:00pm Monday, Tuesday, Thursday-Saturday

Job Requirements

· Treats animals humanely, with love and concern both on and off the job

· Responsible for overall customer satisfaction with the intake process, provides accurate information and friendly service to the public and insurances that others working in the Intake Center do the same.

· Handles customer complaints/concerns in a timely and professional manner.

· Has a working knowledge of all shelter policies and fees.

· Always maintains a high level of professionalism.

· Regularly conducts and participates in meetings with other members of the intake center team and shares ideas/suggestions designed to improve the Intake Center and overall organization.

· Reviews and evaluates direct reports.

· Maintains the vaccination log and move log book for incoming animals.

· Responsible for drafting and/or updating, implementing, and enforcing SOPs with respect to incoming animals including but not limited to: Microchip scanning, intake examination, intake data, entry protocols, and Lost & Found reporting.

· Responsible for certified letters/tracking certified holds.

· Responsible for working with other shelter team leaders to develop and enforce effective cross-training, department cohesiveness and additional support when necessary.

Job Specifications

· Lifting: Able to lift supplies and equipment weighing up to 50 pounds; able e to maneuver and/ or restrain animals as large as, but not limited to 125pounds.

· Standing: 25-35%of time during shift.

· Sitting: 75-85% of time during shift

· Reaching: Able to reach with assistance into high animal holding areas

· Bending: Able to bend for animal handling or animal placement, as well as assistance in department area.

· Math skills: Identify and incorporate numbers and fractions through basic arithmetic.

· Communication: Excellent public, private relation skills

· Microsoft Office 365: Familiar with programs and applications

· Computer: Able to navigate through Databases, Microsoft programs and basic online support sites

· Phone: Understanding functionality of internal phone system

· Multitasking

Requirements

· Supervisory experience

· Relevant job experience

· Associate Degree a plus

· Willingness to attend training programs to upgrade and maintain skill level

· Strong organizational skills

· Strong communication skills

Benefits

HSHA offers excellent benefits to its full-time employees including medical insurance (Employee contribution drops to $12.50 per pay after 1 year of employment), health reimbursement account, vision, dental, and life insurance.

We offer a variety of free mental health (including co-pay coverage at participating providers) and wellness resources through our Employee Assistance Program as well as our Helping Hands Program which offers financial assistance during times of temporary hardship.

If you have any pets of your own, HSHA offers great perks such as core vaccines at no charge (up to three pets), Frontline at cost, and the ability to purchase medication and Rx food for your pets at cost!

HSHA others other perks to employees including employee events, luncheons, PTO, Longevity Bonuses and more!

Job Type: Full-time

Pay: DOE

COVID-19 considerations:
Employees and visitors are asked to wear masks.

Full-Time Business Manager (Accounting and Donor Relations)

Are you an animal lover looking for a fulfilling job opportunity? The Humane Society of Harrisburg Area is looking for a motivated, well-organized, self-starter to join our administrative team!

Duties/Responsibilities: *

  • Remote Check deposit – Fulton & Donor Perfect
  • Cash deposits and postings
  • Facilities entering and coding invoices
  • Organize and code credit card statement
  • Positive pay – Payroll
  • Track and file estate gifts
  • Preparing in-kind entry
  • Organize and file investment statements
  • Draft and execute municipality contracts
  • Bill Municipalities
  • Track and file estate gifts
  • Facilitate and oversee donor processing and donor relationships
  • Manage and maintain the donations from various sources (National United Way organizations, Amazon Smiles)
  • Maintain Donor Perfect databases, update for ongoing gifts received
  • Maintain Donor relationships
  • Grant support and management
  • Mail, collect and distribute

Required Skills/Abilities: *

  •  Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently.
  • Proficient with or able to quickly learn the accounting software used by the organization.

Proficient in Microsoft Office Suite or similar software.

Education and Experience: *

  • Degree in accounting/business administration, or equivalent education or work experience
  • Knowledge of general accounting principles
  • Experience working with nonprofits/donations/grants desired

Physical Requirements: *

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Job Type:

  • Full-time

Salary:

  • DOE

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:
8 hour shift
Day shift
Monday to Friday

COVID-19 considerations:
Staff, volunteers and visitors are required to wear masks and abide by all CDC requirements/recommendations surrounding COVID19.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change.

Full-Time or Part-Time Adoption Center Team Associate

Job Summary

Do you love working with both animals and people? Do you find providing excellent customer service rewarding? Do you enjoy being part of a dynamic, fast-paced atmosphere? Then the Adoption Center Team at the Humane Society of Harrisburg Area may be a fit for you. As a Part-Time Adoption Center Team Associate, you will work as part of a team to help homeless animals find their best “furever” homes. You will be the face of our organization, professionally handling the public both at the Shelter, over the phone, and in email in matters of counseling, problem resolution, information, referrals and general humane education. You’ll also utilize your computer skills to help with record retention, monetary transactions, etc.

Benefits

HSHA offers excellent benefits to its full time employees including health, health reimbursement account, vision, dental, life insurance, and life planning financial & legal services. HSHA also offers a Helping Hands Program for employees that offers financial assistance during times of temporary hardship. If you have any pets of your own, HSHA offers great perks such as core vaccines at no charge (up to three pets), Frontline at cost, and the ability to purchase medication and Rx food for your pets at cost!

HSHA others other perks to employees including employee events, luncheons, and more!

Essential / Critical Functions and Duties:

  1. Assists the public politely and courteously with both adoptions and surrenders*.
  2. Counsels prospective adopters and makes decisions regarding routine adoptions in accordance with the policies of the Humane Society.
  3. Professionally and politely handles the public both in the office and over the phone in matters of counseling, problem resolution, information, referrals and general humane education.
  4. Treats animals humanely, with love and concern both on and off the job and transmits these values to others.
  5. Maintains files for all records regarding surrender* and adoption of animals including but not limited to temperament test files for each resident.
  6. Maintain census and inventory of all residents housed in the Shelter and ensure all adoptable animals are listed on the PetFinder website.
  7. Receives money for adoption and surrender fees*, service fees and donations; all monetary transactions recorded on a daily ledger sheet.
  8. Prepare daily recaps of animals received* and adopted.
  9. Provides accurate information and friendly service to the public.
  10. Assist potential adopters with the selection of pets and provides information about animals.
  11. Assists in the education of the public about responsible pet ownership at every opportunity through counseling or by providing appropriate literature and referrals.
  12. Return all items to their proper locations when through using them.
  13. Regularly participates in staff meetings to share ideas and suggestions for improvement of the Humane Society.
  14. Assist with keeping the Shelter, front desk and adoption counseling rooms neat and clean.
  15. Perform other duties as required by management to insure a positive public image and to improve the functioning of the organization
  16. Other administrative duties as assigned

Job Specifications:

  1. Lifting: Must be able to lift supplies weighing up to 50 pounds.
  2. Standing/Walking: Up to 75% of shift.
  3. Sitting: Up to 75% of shift.
  4. Reaching: Must be able to reach above head to handle supplies weighing up to 25 pounds.
  5. Bending/Stooping: Must be able to bend down to handle animals in cages at floor level.
  6. Pushing/Pulling: Must be able to push or pull an animal weighing from several pounds up to 120 pounds.
  7. Math Skills: Ability to perform basic arithmetic functions accurately.
  8. Communication: Must have excellent communication and public relation skills.
  9. Administrative Skills: Experience with administrative tasks preferred.

Other:

  1. Valid operator’s license required.
  2. Animal handling and/or previous animal health/welfare preferred.
  3. Willingness to attend training programs to upgrade and maintain skill level.
  4. High school diploma or GED preferred.
  5. This is a non exempt position.

Job Type:  Full-Time or Part-Time available

Pay: $9.50 per hour

Part-Time Humane Resources Coordinator

Reports to Executive Director

Part-Time (20 Hours per week)

Job Summary

Are you an animal lover looking for a fulfilling job opportunity? The Humane Society of Harrisburg Area is looking for a motivated, well-organized, self-starter to join our administrative team!

This is a job-sharing opportunity, working alongside another part time coordinator in our Human Resources department. The Human Resource Coordinators are responsible for facilitating various HR functions within the organization. This individual’s main responsibilities are outlined below:

· Maintaining a working knowledge of HSHA’s benefits, employee handbook, organizational chart as well as our culture statement and servant leadership concept.

· Assistance with the hiring process for all positions within the shelter

· Coordinating and executing employee trainings, events, and staff meetings

· Employee relations

· Participation in our Safety Committee

· Maintaining various tracking spreadsheets

· Uniform inventory

· Maintaining employee files

· Clerical and filing duties

· Special projects as assigned

Benefits

Part Time employees are eligible for many fringe benefits. We offer a variety of mental health and wellness resources through our Employee Assistance Program as well as our Helping Hands Program which offers financial assistance during times of temporary hardship.

If you have any pets of your own, HSHA offers great perks such as core vaccines at no charge (up to three pets), Frontline at cost, and the ability to purchase medication and Rx food for your pets at cost!

HSHA others other perks to employees including employee events, luncheons, and more!

Job Requirements

· 1-3 years’ experience in Human Resources.

· Willingness to attend training programs to upgrade and maintain skill level.

· Associate degree preferred.

Competencies

· Confidentiality

· Compassion

· Tact

· Dependability

Job Type: Part-time

Pay: DOE

COVID-19 considerations:
All employees and visitors are required to wear masks and abide by the CDC recommendations for covid19.

Full-Time Clinic Coordinator

Immediate Supervisor:                  Veterinary Services Team Leader

Standard Workweek:                      Full-time, minimum 37.5 hours per week

Job Summary:    The Clinic Coordinator supports the operations of the Humane Society of Harrisburg Area’s (“HSHA”) Spay and Neuter Clinic by performing duties such as, but not limited to, facilitating surgery patient drop-off and discharge, answering phones, returning calls, scheduling appointments, scanning and filing documents, processing payments, and other clerical tasks as required. This position also supports the operations of HSHA’s monthly vaccine clinics.

 

Functions/Duties:

  • Treats animals humanely, with love and concern both on and off the job and transmits these values to others.
  • Checks and responds to all S/N Clinic and Vaccine Clinic email inquiries.
  • Checks the voice mailbox for extension 117 (Spay/neuter Clinic); records and returns calls.
  • Schedules surgeries for the S/N Clinic.
  • Prepares receipts and processes deposits for scheduled appointments.
  • Scans documents and forms into client and patient files.
  • Facilitates check-in and discharge of all S/N clinic surgical patients.
  • Delivers client communication as directed by the Veterinary Services Team Leader and Shelter Veterinarian.
  • Assists the Director of Veterinary Services in organizing vaccines clinics.
  • Assists with set up and tear down of equipment and supplies for vaccine clinics, maintain vaccine clinic inventory and prepare end of day deposits.
  • With the Veterinary Services Team Leader, serves as a point person for staff or volunteers during HSHA vaccine clinics.
  • Assists with other receptionist and clerical duties as needed to support HSHA’s Veterinary Department.
  • Maintains a high level of communication with other veterinary team staff (Veterinary Services Team Leader, Veterinary Technicians, and Veterinarians) in regard to phone and email communications involving potential urgent medical situations/appointments.
  • Embraces a positive attitude at work and is willing to work toward and contribute to team success.
  • Approaches all interactions with coworkers, volunteers, and clients with compassion and respect.
  • Subscribes to and exemplify the values as defined within HSHA’s culture statement (Respect, Teamwork, Effective Communication, and Grace).
  • Other duties and responsibilities as needed.

 

Job Specifications:

This is a full-time position consisting of five eight-hour shifts per week, and a minimum of two Saturdays per month are required. This position requires good interpersonal communication and customer service skills, and a proficiency in using various veterinary software programs, spreadsheets, and email.

The ideal candidate will be a successful multitasker who is detail-oriented. Must have a positive attitude, a team player mentality, and a passion for serving the pets and people of our community that are most in need.

Pay:

DOE

Full-Time Veterinary Technician

Job Summary: The Veterinary Technician provides support and assistance to the Shelter Veterinarian. Together, the Shelter Med team (Vet
Techs, Vet Assistants, Med Team Leader, Shelter Veterinarian) is  responsible for assessing the overall health and welfare of all shelter residents.  This is a full-time position.

Functions/Duties:
1. Treats animals humanely, with love and concern both on and off the job and transmits these values to others.
2. Assists with daily cleaning, feeding, and medicating of the animals housed within the shelter medical department.
3. Assists the Shelter Veterinarian with surgery, including induction, intubation, surgical prep, monitoring, and recovery of all surgical patients.
4. Ensures the medical screening area and surgery room are cleaned and sanitized properly to prevent the spread of disease.
5. Performs routine vaccinations and microchipping on shelter residents.
6. Administers medication to shelter residents as directed by the Medical Team Leader and Shelter Veterinarian.
7. Performs rechecks on shelter residents during and after medical treatment.
8. Prepares samples and performs diagnostic tests (fecal analysis, urine analysis, blood work, snap tests, skin scrapes, etc).
9. Performs venipuncture and places IV catheters as directed by the Shelter Veterinarian.
10. Assists with taking radiographs.
11. Assists with emergency care and medical treatment of shelter residents as needed.
12. Ensures vaccination and medical information are properly recorded in the Pet Point and Neo software programs.
13. Ensure that all controlled substances are handled, stored, distributed, and logged following HSHA policy to comply with all DEA veterinary regulations and guidelines.
14. Assists the staff veterinarian at the shelter vaccine clinics as needed.
15. Maintains a high level of communication with other shelter staff (kennel department, adoption staff, and behavior team) in regard to the medical treatment of shelter residents.
16. Embraces a positive attitude at work and is willing to work toward and contribute to team success.
17. Approaches all interactions with coworkers, volunteers, and clients with compassion and respect.
18. Subscribes to and exemplify the values as defined within HSHA’s culture statement (Respect, Teamwork, Effective Communication, and Grace).
19. Other duties and responsibilities as needed.

Job Specifications:
1. Lifting: Must be able to lift supplies weighing up to 50 pounds; must be able to occasionally lift or maneuver animals weighing up to 120 pounds and must be able to handle/restrain large and/or uncooperative animals
2. Standing/Walking: Up to 75% of shift.
3. Reaching: Must be able to reach above head to handle animals in cages up to 25 pounds.
4. Bending/Stooping: Must be able to bend down to handle animals in cages at floor level.
5. Communication: Must have good interpersonal communication, time management and customer service skills.

The successful candidate will:
1. Be a graduate of an accredited veterinary technology program and/or have at least 1‐2 years of experience working as a Veterinary Technician.
2. Be detail oriented and a self‐starter.
3. Be able to successfully multi‐task in a fast‐paced work environment.
4. Have a positive attitude, a team player mentality, and a passion for serving the pets and people
of our community that are most in need.
***CVT or LVT/RVT preferred but not required to be considered for this position.

Pay:
DOE

Full-Time or Part-Time Animal Caretaker

Through both team work and individual performance, the Animal Caretaker provides the necessary care of all of the animals that reside at the Humane Society. The Animal Caretaker will complete assignments with efficiency, timeliness and thoroughness, as well as report all medical and behavioral issues to the appropriate departments to ensure the animals receive the best care possible.

The shift for this job begins at 7am. 

Duties:

  • Feed the animals in accordance with the individual needs of each animal.
  • Provide clean, sanitary and comfortable living environment to each animal through daily cleaning and follow up cleaning, depending on the needs of the individual animal.
  • Report any observed medical problems through the use of designated forms.
  • Report any behavioral problems through the use of designated forms.
  • Perform job functions with attention to detail, speed and accuracy. Organize and follow up.
  • Report to work during assigned shifts. Be aware of the posted schedule, checking weekly for possible changes.
  • Control the animals that are being handled, ensuring that no animal or person is injured. Depending on the assigned method of handling, walking dogs of various sizes and activity levels, lifting cats of varying sizes and personalities and meet the physical needs of potentially geriatric animals through proper handling.
  • Complete any miscellaneous task assigned by your supervisor. Adhere to instruction given, or if unable to do so, seek out guidance from your supervisor.
  • Reasonably address any issue observed that may compromise the well being of any animal or employee.
  • Adhere to all policies posted in the HSHA Employee Handbook. Follow through with all procedures outlined during training.
  • At all times, be an upstanding example of animal care and compassion, both while at work and during personal time. Report any cruelty observed to the proper authorities, either the HSHA Cruelty Department or the appropriate officials of the jurisdiction in question.

Qualifications:

  • Ability to read and write.
  • Ability to maintain an independent work pace.
  • Ability to follow basic instructions.
  • Ability to work cooperatively with others.
  • Ability to handle the average cat and the average dog, including all breeds of either species.
  • Ability to use all of the supplies necessary to care for the animals, including but not limited to bleach and litter.
  • Ability to tolerate a work environment that may consist of wet floors, humidity, hair, dust, dander, very loud sounds, unpleasant smells, any type of bodily discharge or excrement and any other environmental factors caused by the presence of a large amount of animals and the associated care.
  • Transportation to arrive to work on time.
  • Stand, walk, crouch repeatedly, lift and carry up to 50 lbs.
  • Be on your feet at least 90% of a work day.
  • Ability to work any overtime required to provide the basic care of the animals residing at the Humane Society.

Job Type: Full-time or Part-time Available

Pay: $9.50 per hour

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